Dialog SIM Card.

7:17 AM 4/12/2024



Dialog SIM cards are available for Sri Lanka citizen and for the visiting tourists. This mobile phone company is the largest one with lot of subscribers for their services. Those who want to get a new SIM card must provide either Sri Lanka National Identity Card or valid passport at the Dialog office. Dialog Axiata have the largest customer network with 2G, 3G, 4G and 5G Network connectivity. But they are consecrating on the 4G Network in Sri Lanka to provide best services to their customers. Anyone who has NIC or Passport can provide its copy and by signing a contract can obtain their Dialog SIM Card from their customer service centre or at the Colombo airport. If you don't use this SIM card for more than 90 days, you may lose the account and the provided mobile number too. Also when you top-up or re-load your account put more than Rs 500/-, if you provided a wrong phone number that amount can be recovered easily back to your account. After 3 months being their customer, you can transfer funds to your family members and friends very easily from your phone balance. Actually Dialog offers all kinds of SIM cards to their customers. It includes eSIM, Nano SIM, Micro SIM, mini SIM and Standard SIM. Currently Dialog is now offering only 4G connectivity Service all over the Island and 5G in selected areas on trial status. Recently Airtel.lk had merged with Dialog.lk and the Airtel customers are getting the benefits from the Dialog Company. Their best unlimited plans available at Rs 899/-.


What is Mobile phone SIM Card? SIM card means "Subscriber Identity Module". Visitors from USA, Canada, UK, France, Italy, Germany, Australia, Norway, Switzerland can bring their iPhone here and can contact the Dialog office at the Colombo Airport to get it connected through the Dialog Newtwork. it is better to have unlocked Smartphone when you are visiting Sri Lanka. In the meantime, Dialog.lk had joined hand with Airtel.lk and the Aitel customers and its services are managed by the Dialog.lk.

Dialog online reload is Available.

Currently Dialog mobile phone service providers are the carrier with large number of customers in Sri Lanka. This company is providing lot of mobile phone facilities through the latest technology to be the leader in the industry. Also they provide distribution of Smartphone devices including iPhone and Samsung in Sri Lanka.

You can get their SIM Card (phone connection) with a pre-paid or post paid account.
All you need is your NIC and need to sign a contract with them.
The SIM will be activated by one hour from the time you had purchased it.

Dialog SIM Cards.

They offer SIM cards like Standard, Micro, Nano and E-SIM cards to support all kinds of Smartphones.
A person can have 5 numbers of SIM cards only for them.
Select eSIM Card, Nano, mini or standard SIM card that is good for your cell phone or Smartphone.
You can select 4G or 3G SIM Cards. 4G SIM needs supported devices to work with.
Once you buy the SIM card you will automatically be signed to their Mobile Data plan, SMS Center and to the "Star Points".

Dialog eZ Cash.

Dialog offers the mobile payment system with the Ez Cash program.
Also they offer mobile point of sales for business people.
Cloud hosting is another future for the Business Community from the Dialog.
Also they offer Home Broadband through wireless connectivity.
Dialog TV is another popular service for Sri Lanka customers.

Here are the important functions you can get through their pre fixed contact numbers.

  • To Contact Customer Service: 1777
  • Reload: #123#PIN#
  • To check mobile Phone balance dial *#456#
  • Recharge Details and Charges: #678#
  • Value Added Service (IDD & GPRS): #107#
  • Ringin Tones: Dial 387

Dialog Home Broadband.

Work and Learn Pack with anytime data plan. Good to use Zoom, Google, Microsoft, YouTube, Education Apps and browsing the internet websites.
30 GB Pack is Rs 1,274/- and 12GB Pack is Rs 637/- (Monthly).
Note: This pack is not good for to access FB, Instagram, TikTok, Netflix, and it will not allow streaming, gaming, and accessing other social Networking Apps too.
Get it through MyDialog APP or Dialog.lk

If your Dialog SIM using Smartphone all of a sudden don't show signal, just remove the SIM card clean with soft cloth and insert back.
Even then it is not working go to the nearest Dialog office and make a complaint.
Usually they will replace it with a new SIM card.
When you are visiting any of the Dialog office, don't forget to take your NIC with you.

More from Dialog Sri Lanka.

Dialog mobile Phone Balance Check

Dialog SIM Card at Colombo Airport.

Official website: Dialog

Dialog Call Plans

A Note to you

Public holidays, Sundays and Poya days are the best time to make low priced calls to any part of the world from Sri Lanka through out the day and night.

International country code of Sri Lanka is +94 or 0094.